Shipping policy

📦 NuzzleBuds Shipping Policy

At NuzzleBuds, our goal is to make sure your furry friend’s favorite products arrive safely and on time. Please review our shipping policy below so you know exactly what to expect.

Order Processing

  • All orders are processed within 1–3 business days.

  • You will receive a confirmation email with your order details immediately after purchase.

  • Once your order has shipped, you’ll receive a tracking link to follow your package.

Shipping Times

🏠 Domestic (U.S.) Shipping

  • Standard Shipping: 7–12 business days

  • Expedited Shipping (where available): 3–7 business days

  • Free Shipping: Available on all orders over $50

🌍 International Shipping

  • Standard International Shipping: 10–20 business days

  • Please note: Delivery times may vary by country due to customs clearance, local postal delays, or regional holidays.

  • Customs & Duties: Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.

Tracking Your Order

  • Every order comes with a tracking number.

  • It may take 2–4 business days after shipment for tracking information to update in the system.

  • If your tracking link doesn’t update right away, don’t worry — your package is still on its way!

Delayed or Missing Packages

We know how excited you (and your pets) are to receive your NuzzleBuds order. If your package seems delayed:

  1. Double-check the shipping address on your order confirmation.

  2. Review your tracking link for the latest updates.

  3. Allow a few extra days during peak shipping seasons (holidays, sales events).

If your package has not arrived within 30 days (U.S.) or 45 days (International), please reach out to us at support@nuzzlebuds.com and we’ll make it right.

Important Notes

  • Shipping times are estimates and not guaranteed.

  • NuzzleBuds is not responsible for delays caused by carriers, customs, or incorrect addresses provided by customers.

  • Orders may ship in multiple packages to ensure faster delivery.

❤️ Our Promise

At NuzzleBuds, we’re pet lovers first. If you ever feel uncertain about your order, our support team is here to help. Just email us at alwolmarketing@gmail.com and we’ll take care of you.